Return & Exchange Policy – Kalahaar Jewels

At Kalahaar Jewels, we want you to love your jewelry! If you need to return or exchange an item due to size issues or a change of heart, we’ve made the process simple and hassle-free.

How to Initiate a Return or Exchange

• Email us at [kalahaarjewels@gmail.com] within 30 days of delivery.
• Provide your order number and the name under which the order was placed.
• We will guide you through the return or exchange process.

Return & Exchange Eligibility

• Items must be unworn, clean, and in their original packaging without scratches or damage.
• All returns are subject to inspection upon arrival.
• The following items are final sale and cannot be returned or exchanged:
  • Earrings (for hygiene reasons)
  • Custom-made jewelry
  • Sale and discounted items
  • Wholesale orders

Important Notes

• Shipping fees are non-refundable.
• Once we receive the returned item, we will process your refund within 1-2 business days (up to 5 business days during peak times).
• Refunds may take 1-4 working days to reflect in your account, depending on your bank.
• If a package is returned due to an incorrect address, additional shipping costs may apply and will be deducted from your refund.

Order Cancellations

• If your order hasn’t shipped yet, you can request a cancellation by emailing us at [kalahaarjewels@gmail.com] immediately.

Need Help?

We’re here to assist! If you have any questions or issues, please reach out to us at [kalahaarjewels@gmail.com] or use our Contact Form on our website.

Your satisfaction is our priority, and we will do our best to make things right! 💎✨